Always-On Agents.
Every Channel. Every Role.
Your AI employees answer every call, chat, and text — 24 hours a day, in the voice of the right person for that moment. Reese picks up the front desk. Vance answers the sales line. Sage handles support tickets. Nobody goes to voicemail.
Hire an Always-On Agent →Every unanswered call is a decision. Someone made it for you.
Lead response research shows that contacting a prospect within 5 minutes of their inquiry produces a 21× higher conversion rate than responding within 30 minutes. After-hours, that window closes completely. Every call that hits voicemail is a lead that already has a second tab open.
The problem isn't that you don't have a receptionist. It's that your receptionist works 9-to-5 and can only be in one conversation at once. When a prospect calls on Saturday at 7pm, they're not calling back Monday.They're calling your competitor.
Every way a customer can reach you. Covered.
Voice
- Answers inbound calls in real time
- Books appointments while on the call
- Warms transfers to humans when escalation is needed
Chat
- Embeds on any page via a single script tag
- Routes to the right employee based on the page it's on
- Handles FAQs, qualifies leads, and creates CRM records
SMS
- Responds to inbound texts within seconds
- Follows TCPA-compliant opt-out handling
- Threads into the same contact timeline as voice and chat
- Classifies inbound emails by intent
- Routes to the right department automatically
- Drafts a reply for human review or sends directly at your discretion
The right employee answers. Every time.
A reception desk handles one call at a time. Your AI org chart handles all of them simultaneously — each routed to the employee who knows that channel.
Front desk / Receptionist
→ Answered by Reese
Main number, homepage chat, default SMS
Hire Reese →Inbound SDR / Lead qualification
→ Answered by Vance
/pricing page, /contact, demo-request widgets
See Sales →Tier-1 Support / Helpdesk
→ Answered by Sage
/help, docs pages, support email/SMS
See Support →Booking / Appointments
→ Answered by Reese
Booking pages, service-line numbers
Hire Reese →Concierge / VIP
→ Answered by Reese (multilingual)
Premium-tier numbers, page-specific widgets
Hire Reese →Real estate listing inquiries
→ Answered by Reese → Vance hand-off
Listing page widgets, MLS-tied numbers
See this setup →Internal IT Helpdesk
→ Department: Operations
Internal portal
Coming soonRecruiting Screener
→ Department: HR
Careers page
Coming soonFrom first contact to department action in four steps.
Not a phone tree. Not a chatbot script. A named AI employee who knows their department, their persona, and your business — answering on every channel.
A visitor calls, chats, or texts
On any channel — a call to your main number, a widget load on your pricing page, an inbound SMS — the right employee answers. Which employee depends on where the contact arrived: homepage chat defaults to Reese; the /pricing page widget routes to Vance; your support line routes to Sage. The routing is set once when you embed the widget or configure the phone number.
The agent answers in role-specific persona
The voice runtime loads the employee's full persona — name, title, personality, department knowledge, and the specific instructions you've configured (“always ask for the caller's email before routing”). On voice, you hear Reese. On chat, you see Reese's name in the widget. The caller never knows they're talking to the same underlying platform Vance uses to qualify leads.
The agent does the work inline
Books a slot on your calendar. Qualifies a lead against your ICP criteria. Creates a support ticket. Answers the FAQ without escalating. The agent isn't scripted — it has access to your knowledge base, your calendar, and your CRM. If it can handle the interaction end-to-end, it does. If it can't, it escalates with full context.
The outcome lands on the right department's board
A booked appointment creates a task on the Receptionist department's kanban. A qualified lead creates a CRM record and a Sales department task assigned to Vance. A support ticket lands in Support. The conversation happened on a phone; the work landed in the right place. Nothing falls into a voicemail inbox that nobody checks.
One platform. A different employee on every page.
Widget param: ?employee=vance
→ Visitor chats with Vance (Sales), not Reese
Widget param: ?employee=sage
→ Visitor chats with Sage (Support)
(no param — org default)
→ Visitor chats with Reese (Receptionist)
The widget embed is one <script> tag on your site. The ?employeequery parameter is optional — if omitted, it defaults to your org's Receptionist (Reese). Add it to any page where you want a specialist to answer: your pricing page gets Vance, your docs get Sage, your account portal gets Echo. One platform. Zero context-switching.
Talk to an Always-On Agent right now.
This is the actual platform widget, not a mock. Reese is answering. Ask anything.
What you're replacing.
A human receptionist costs between $35,000 and $50,000 per year in salary alone — before benefits, PTO, training, and turnover. They cover one shift. They handle one conversation at a time. They can't be on your homepage chat widget and your sales line simultaneously.
A call center handles volume — but not context. Every caller starts from zero. There's no CRM lookup before the call. There's no department handoff after. There's no task created. The call ends; the information disappears.
An Always-On Agent costs $750/month. It works every shift. It handles every channel simultaneously. It knows your knowledge base, your calendar, and your CRM on every call — not just the ones that got routed to a senior agent.
Hire an Always-On Agent from $750/mo.
Hire Reese — Receptionist Department
$750/mo
+ $2,500 one-time setup
- Voice
- Chat
- SMS
- Email routing
- Reese's persona included
The Receptionist department includes Always-On Agents across all four channels. This is the all-in-one hire.
Hire Reese →Add to Any Department Hire
+$750/mo
+ $2,500 one-time setup per agent
- Voice
- Chat
- SMS for that department's named agent
Already hiring Vance for Sales? Add his own number and chat widget for +$750/mo. Vance answers in Sales persona — not as a generic receptionist.
See all departments →Common questions about Always-On Agents.
Hire your first
Always-On Agent.
Pick up every call. Answer every chat. Reply to every text. Your AI employee starts today — no phone-tree setup, no scripts to write, no shifts to cover.
Hire an Always-On Agent →